Privacy Policy
Effective Date: 01 June 2025
1. Introduction and Scope
This Privacy Policy ("Policy") governs the collection, use, processing, storage, and disclosure of personal data and information by APIILABZ (OPC) PRIVATE LIMITED (CIN: U63119UP2025OPC218634), a company incorporated under the Companies Act, 2013, having its registered office at Agra, Uttar Pradesh, 282007, India ("APIILABZ", "Company", "we", "us", or "our").
By accessing, using, or engaging with any APIILABZ service, platform, application, or interface, you ("User", "Client", "you", or "your") acknowledge that you have read, understood, and consent to the collection, use, and processing of your data as described in this Policy. This Policy should be read in conjunction with our Terms and Conditions, which are incorporated herein by reference.
2. Legal Framework and Compliance
This Policy is formulated in accordance with and governed by applicable Indian laws and regulations, including but not limited to:
- The Information Technology Act, 2000, and rules framed thereunder
 - The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
 - The Digital Personal Data Protection Act, 2023
 - The Companies Act, 2013
 - Any other applicable data protection and privacy legislation
 
Where our services are accessed from jurisdictions outside India, we may also comply with applicable international data protection regulations to the extent required by law. However, the primary governing law for this Policy shall be Indian law, and disputes shall be subject to the jurisdiction of Indian courts as specified in our Terms and Conditions.
3. Data Collection
3.1 Types of Data Collected: We may collect and process the following categories of information:
- Personal Information: Name, email address, phone number, postal address, company name, job title, and other contact details
 - Account Information: Username, password (encrypted), account preferences, and authentication credentials
 - Payment Information: Billing address, payment method details (processed through secure third-party payment gateways), and transaction history
 - Technical Information: IP address, browser type, operating system, device identifiers, cookies, and usage patterns
 - Service Data: Data you provide or generate while using our services, including files, documents, configurations, and integration data
 - Communication Data: Correspondence, support tickets, feedback, and any other communications with APIILABZ
 
3.2 Methods of Collection: We collect data through various means including:
- Direct submission by you through registration forms, account setup, or service usage
 - Automatic collection through cookies, tracking technologies, and server logs
 - Integration with third-party platforms and services you authorize
 - Communications you initiate with us through email, chat, or other channels
 
3.3 Voluntary Nature: Provision of certain information is necessary for accessing and using APIILABZ services. If you choose not to provide required information, we may be unable to deliver certain services. By providing information, you warrant that you have the legal authority to share such information and grant us the rights specified in this Policy.
4. Data Usage and Purpose
4.1 Primary Purposes: We use collected data for the following purposes:
- Providing, operating, maintaining, and improving our services
 - Processing transactions and managing your account
 - Communicating with you regarding services, updates, and support
 - Fulfilling contractual obligations and service agreements
 - Analyzing usage patterns to enhance user experience and platform performance
 - Ensuring security, preventing fraud, and protecting against unauthorized access
 - Complying with legal obligations and regulatory requirements
 - Conducting internal business operations and record-keeping
 
4.2 Service Delivery: Your data is used exclusively for delivering the services you have subscribed to or requested. This includes processing your data through our platforms, integrating with authorized third-party services, generating outputs, reports, or results as per service specifications, and maintaining the operational integrity of our systems.
4.3 No Unauthorized Use: We do not sell, rent, or lease your personal data to third parties for their independent marketing purposes. We do not use your data to develop, train, or improve generalized models or systems outside the scope of providing services to you, except as may be necessary for service improvement in an aggregated, anonymized manner that does not identify you.
5. Data Storage and Security
5.1 Storage Locations: Data collected by APIILABZ may be stored on secure servers located in India and/or Europe, depending on the specific service and technical requirements. We utilize reputable third-party infrastructure providers that maintain industry-standard security measures and compliance certifications.
5.2 Security Measures: We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
 - Access controls and authentication mechanisms
 - Regular security assessments and updates
 - Secure data centers with physical access controls
 - Employee confidentiality obligations and training
 - Incident response and breach notification procedures
 
5.3 Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Upon termination of services or deletion request, we will delete or anonymize your data within a reasonable timeframe, subject to legal and operational requirements.
5.4 Limitation of Liability: While we employ industry-standard security measures, no system is completely secure. We cannot guarantee absolute security of your data against all threats. You acknowledge and accept the inherent risks associated with electronic data transmission and storage. APIILABZ shall not be liable for unauthorized access, data breaches, or security incidents resulting from factors beyond our reasonable control, including but not limited to third-party attacks, user negligence, or force majeure events.
6. Third-Party Data Processing and Sharing
6.1 Service Providers and Vendors: In the course of providing services, APIILABZ may engage third-party service providers, technology platforms, and vendors to process data on our behalf. These third parties may include:
- Cloud infrastructure and hosting providers
 - Technology platforms for processing, analysis, or enhancement of services
 - Payment processors and financial service providers
 - Communication and email service providers
 - Analytics and monitoring tools
 - Security and fraud prevention services
 
6.2 Client Authorization and Consent: By using APIILABZ services, you explicitly authorize and consent to the sharing of your data with third-party providers as necessary to deliver the services you have requested. You acknowledge that certain services inherently require data to be transmitted to, processed by, or stored with third-party platforms, and you accept the associated terms and privacy policies of such third parties.
6.3 Client Responsibility: You represent and warrant that:
- You have obtained all necessary consents, permissions, and authorizations from data subjects to share their data with APIILABZ
 - You have the legal right to provide any data you submit to our services
 - You comply with all applicable data protection laws in collecting and sharing data
 - You have reviewed and accept the privacy policies and terms of third-party services integrated with or utilized by APIILABZ services
 
6.4 Limitation of APIILABZ Liability: APIILABZ acts as a data processor and service provider. We process data in accordance with your instructions and the service specifications. We are not responsible for:
- The legality, accuracy, or appropriateness of data you provide
 - Your failure to obtain necessary consents or comply with data protection laws
 - Third-party actions, policies, security breaches, or data handling practices
 - Data misuse, unauthorized access, or breaches occurring within third-party systems
 - Consequences arising from your authorization to share data with third parties
 - Claims, liabilities, or damages resulting from your violation of data protection laws
 
6.5 Indemnification: You agree to indemnify, defend, and hold harmless APIILABZ from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from or relating to:
- Your failure to obtain necessary consents or authorizations for data sharing
 - Your violation of data protection laws or third-party rights
 - Inaccurate, illegal, or inappropriate data you provide to APIILABZ
 - Third-party claims arising from authorized data sharing or processing
 - Any breach of your representations and warranties under this Policy
 
6.6 Data Processing Agreements: Where required by law, APIILABZ may enter into data processing agreements with third-party vendors that include appropriate safeguards, confidentiality obligations, and security requirements. However, APIILABZ shall not be liable for third-party breaches or non-compliance with such agreements.
7. Data Ownership and Intellectual Property
7.1 Client Data Ownership: You retain ownership of any pre-existing data, content, or materials you provide to APIILABZ ("Client Data"). However, by submitting Client Data to our services, you grant APIILABZ a worldwide, non-exclusive, royalty-free license to use, process, store, transmit, and display such data solely for the purpose of:
- Providing services to you as per the service agreement
 - Maintaining and improving our platforms and services
 - Ensuring service functionality and operational integrity
 - Complying with legal obligations and enforcing our terms
 
7.2 APIILABZ Intellectual Property: All intellectual property rights in our platforms, software, code, algorithms, methodologies, outputs, results, analyses, reports, and work product generated through our services remain the exclusive property of APIILABZ, as detailed in our Terms and Conditions. You receive only the functional benefit of services as a licensed user, without acquiring any ownership rights in APIILABZ intellectual property.
7.3 Aggregated and Anonymized Data: APIILABZ retains the right to collect, analyze, and use aggregated, anonymized, or de-identified data derived from service usage for purposes including:
- Service improvement and development
 - Research and analytics
 - Business intelligence and market analysis
 - Benchmarking and statistical purposes
 
Such aggregated data does not identify you or any individual and may be retained, used, and disclosed by APIILABZ without restriction.
8. User Rights and Data Access
8.1 Right to Access: Subject to applicable law and operational constraints, you may request access to the personal data we hold about you. We will provide such information in a reasonable format within a reasonable timeframe, unless prohibited by law or where such disclosure would compromise security or violate third-party rights.
8.2 Right to Correction: You may request correction of inaccurate or incomplete personal data. We will make reasonable efforts to update such information upon verification of the requested changes, provided that the correction does not require disproportionate effort or compromise system integrity.
8.3 Right to Data Deletion: You have the right to request deletion of your personal data and account closure. To exercise this right:
- Submit a written request to info@apilabz.com
 - Clearly specify your intention to delete your account and data
 - Provide sufficient information to verify your identity
 - APIILABZ will process deletion requests within seven (7) business days from receipt of a valid request
 
8.4 Limitations on Deletion: We may retain certain data even after a deletion request where:
- Required by law or regulation for compliance purposes
 - Necessary for ongoing legal proceedings or dispute resolution
 - Essential for enforcing our Terms and Conditions or protecting our rights
 - Needed for legitimate business purposes such as fraud prevention
 - Present in backup systems (which will be deleted during routine backup cycles)
 - Aggregated or anonymized such that it no longer identifies you
 
8.5 Service Termination Upon Deletion: Upon processing a data deletion request, your access to APIILABZ services will be permanently terminated, and you will not be able to recover any data, content, or service benefits associated with your account.
9. Cookies and Tracking Technologies
9.1 Use of Cookies: APIILABZ uses cookies, web beacons, and similar tracking technologies to enhance user experience, maintain session state, analyze usage patterns, and improve service functionality. Cookies may be set by APIILABZ or third-party service providers.
9.2 Types of Cookies: We may use the following types of cookies:
- Essential Cookies: Necessary for core service functionality and security
 - Performance Cookies: Collect information about service usage and performance
 - Functional Cookies: Remember your preferences and settings
 - Analytics Cookies: Help us understand how users interact with our services
 
9.3 Cookie Management: You may control or disable cookies through your browser settings. However, disabling certain cookies may limit your ability to use some service features. By continuing to use our services without disabling cookies, you consent to our use of cookies as described in this Policy.
10. Data Transfers and Cross-Border Processing
10.1 International Transfers: Given the global nature of our services and technology infrastructure, your data may be transferred to, processed, and stored in countries outside your country of residence, including India and European countries. Different jurisdictions may have different data protection laws.
10.2 Consent to Transfer: By using APIILABZ services, you explicitly consent to the transfer of your data to jurisdictions that may have different data protection standards than your home jurisdiction. You acknowledge that we implement appropriate safeguards to protect data in accordance with this Policy and applicable laws.
10.3 Compliance with Transfer Regulations: Where applicable, we comply with legal requirements for cross-border data transfers, including the use of standard contractual clauses, adequacy decisions, or other approved transfer mechanisms under relevant data protection laws.
11. Children's Privacy
APIILABZ services are not directed to individuals under the age of 18 years. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without appropriate parental consent, we will take steps to delete such information. If you believe we have collected data from a minor, please contact us immediately at info@apilabz.com.
12. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law. The notification will include:
- The nature of the breach
 - The categories and approximate number of affected users and data records
 - The likely consequences of the breach
 - Measures taken or proposed to address the breach and mitigate its effects
 
We will make the notification without undue delay and, where feasible, within the timeframe required by applicable law. However, delays may occur where necessary for investigation, law enforcement cooperation, or to prevent further harm.
13. Changes to This Privacy Policy
APIILABZ reserves the right to modify, amend, or update this Privacy Policy at any time in its sole discretion. Changes will be effective immediately upon posting the revised Policy on our website or notifying you through other appropriate channels.
Your continued use of APIILABZ services after changes become effective constitutes your acceptance of the revised Policy. It is your responsibility to review this Policy periodically. If you do not agree with any changes, your sole remedy is to discontinue use of our services and request data deletion in accordance with Section 8 of this Policy.
14. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to this Policy, including any question regarding its existence, validity, interpretation, breach, or termination, shall be subject to the exclusive jurisdiction of courts at New Delhi, India.
Disputes shall be resolved in accordance with the dispute resolution provisions specified in our Terms and Conditions, including arbitration under the Arbitration and Conciliation Act, 1996, where applicable.
15. Contact Information and Data Protection Officer
For any questions, concerns, requests, or complaints regarding this Privacy Policy, data protection practices, or to exercise your rights under this Policy, please contact us at:
Email: info@apilabz.com
Registered Office: Agra, Uttar Pradesh, 282007, India
Company Name: APIILABZ (OPC) PRIVATE LIMITED
CIN: U63119UP2025OPC218634
We will respond to your inquiries within a reasonable timeframe as required by applicable law. For data deletion requests, processing will be completed within seven (7) business days as specified in Section 8 of this Policy.
16. Consent and Acknowledgment
By using APIILABZ services, registering an account, making a payment, or otherwise engaging with our platform, you:
- Acknowledge that you have read and understood this Privacy Policy
 - Consent to the collection, use, processing, storage, and disclosure of your data as described herein
 - Authorize the sharing of your data with third-party service providers and platforms as necessary for service delivery
 - Accept the risks associated with electronic data transmission and storage
 - Agree to the limitations of liability and indemnification provisions stated in this Policy
 - Confirm that you have obtained all necessary consents and authorizations to provide any data to APIILABZ
 - Accept the governing law and jurisdiction provisions specified in this Policy and our Terms and Conditions
 
Last updated: 01 June 2025