Privacy Policy

At APIILABZ PRIVATE LIMITED, hereinafter referred to as "API Labz," we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. API Labz is registered in India and specializes in API automations and integrations with various systems and applications, serving clients globally.

Information Collection

We may collect personal information from you when you visit our website, use our services, or interact with us in any way. This information may include your name, email address, phone number, and any other data you choose to provide. Additionally, we may collect and process data from various systems and applications based on the access explicitly granted to us by you. All data processing is done with your consent and in accordance with applicable privacy laws, including but not limited to the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

Use of Information

We use the information we collect to provide and improve our services, communicate with you, and comply with legal and regulatory requirements. This includes reading and writing information from various systems based on your consent, storing basic user information, and generating reports. Reports generated by our tools are accessible through a unique session code. We may also use your information for marketing purposes, but we will always give you the option to opt-out of such communications. We do not process or share your information with any third parties except as necessary to provide our services and as described in this policy.

Data Storage and Processing

Basic user information is stored on secure servers located in Europe in compliance with applicable data protection laws. We utilize various AI tools including Claude, Google Cloud Platform Vertex AI, and other third-party tools that vary depending on the service being provided. We do not store or process any data beyond what is necessary to provide our services; logs generated during the provision of services are automatically removed after use. Any data that we pass to third parties is provided by you with your explicit consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We employ industry-standard encryption and security protocols to safeguard your data. Furthermore, we explicitly affirm that we do not use any APIs to develop, improve, or train generalized AI and/or ML models. In our OAuth as a Service offerings, we do not store or use any user credentials.

Cross-Border Data Transfers

As a global service provider, API Labz may transfer, process, and store your information in countries outside of your residence jurisdiction, including in Europe, where our main servers are located. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country. We ensure that such transfers comply with applicable laws and implement appropriate safeguards to protect your information.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our business, but we will only do so in a manner that is consistent with this Privacy Policy and applicable laws. We use various third-party tools that differ depending on the specific service being provided. Any data passed to these third parties is provided by you with your explicit consent, and we ensure that appropriate data protection agreements are in place with these providers.

Your Rights

You have the right to access, update, and delete your personal information. You can also opt-out of certain data processing activities. Any user can request complete data deletion and account closure at any time by contacting info@apilabz.com. If you have any questions or concerns about our privacy practices or how we handle your data across various integrated systems, please contact us at this same email address.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in India.

Last updated: March 18, 2025