Refund and Cancellation Policy

Refund Policy

Eligibility

Our refund policy allows for a full refund within 7 days of purchase for all our services, including business analyst custom API modules. This policy is designed to give you sufficient time to evaluate our services and ensure they meet your needs.

Refund Process

To request a refund:

1. Contact our customer support team at info@apilabz.com within 7 days of your purchase.
2. Provide your order number and a brief explanation for the refund request.
3. Our team will review your request and process the refund within 5 business days.

Conditions

The 7-day period begins on the date of purchase, not the date of first use. Refunds are only available for first-time purchases of a service. Renewal or subscription payments are not eligible for refunds. We reserve the right to deny refund requests in cases of suspected fraud or abuse of the refund policy.

Partial Refunds

In some cases, we may offer partial refunds:

• If you've used a significant portion of the service during the 7-day period.
• For custom development work that has already been completed.

Non-Refundable Items

The following are not eligible for refunds:

• Services used for more than 7 days.
• Custom API modules or business analyst services that have been fully delivered and accepted.

Refund Method

Refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement.

Cancellation of Service

Upon processing a full refund, your access to the purchased services will be terminated immediately.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

For any questions or concerns regarding our refund policy, please contact us at info@apilabz.com.

Last updated: June 03, 2024